Service

pre-sales

Pre-sales

Actively assist users and design units in the selection of units, the design of machine rooms, and the preliminary design of unit installation, maintain close communication and technical exchange with the owner, go deep into the site, patiently, timely and accurately provide technical support within their capabilities, provide reasonable opinions and suggestions, and serve as the owner's consultant.

In sales service

In sales service

Dispatch experienced technical engineers to the site to actively cooperate with users to guide the installation, commissioning, operation and personnel training of equipment. Ensure that users' operators can operate skillfully and quickly remove common faults.

After-sale service

After-sale service

In case of any abnormal fault of the unit during the warranty period, we promise to provide the user with maintenance service free of charge (not caused by improper operation of the user's personnel), respond within 1 hour, arrive at the site within 6 hours for treatment (or according to the actual traffic conditions), and provide the customer with compulsory warranty service; If the inspection personnel at the maintenance point can not eliminate the fault, our company will send professional technicians to the site to solve the problem, and the expenses incurred will be borne by our company.

License

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